Privacy Policy

How we collect, use, and protect your information — Effective and Updated July 1, 2026

JMCL Media & Marketing Services Incorporated (“JMCL,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

This Privacy Policy applies to all users of our website, including clients, prospects, and general visitors — whether you are based in Metro Manila, the broader Philippines, or any other jurisdiction.

1. Information We Collect

We may collect information about you in the following ways:

1.1 Information You Provide Directly

Contact form submissions — name, email address, phone number, and message.
Inquiry forms related to our LED billboard, OOH, and broadcast advertising services.
Business card or email correspondence details shared during sales meetings or events.
Client onboarding information — company name, billing address, and authorized signatories.

1.2 Information Collected Automatically

When you visit our website, certain data may be collected automatically:

IP address and general geographic location (city/region level).
Browser type, operating system, and device information.
Pages visited, time spent on each page, and referral URLs.
Cookies and similar tracking technologies (see Section 7 for details).

1.3 Information from Third Parties

Data from social media platforms (Facebook, Instagram) when you interact with our business pages.
Referrals from partner agencies or media buyers who introduce you to JMCL’s services.

2. How We Use Your Information

JMCL uses the information we collect for the following purposes:

To respond to inquiries and provide you with quotations, proposals, and service information.
To process contracts and manage active advertising campaigns.
To send service-related communications (campaign updates, billing notices, renewal reminders).
To improve our website, user experience, and service offerings.
To send marketing communications — only where you have consented or where permitted by law.
To comply with applicable legal, regulatory, and contractual obligations.
To prevent fraud, protect the security of our systems, and enforce our terms.
To produce internal business reports, performance analytics, and sales pipeline management via our CRM system.

3. Legal Basis for Processing (Philippine Data Privacy Act of 2012)

JMCL processes your personal data in compliance with Republic Act No. 10173, the Data Privacy Act of 2012, and its implementing rules. Our legal bases include:

Consent — where you have explicitly agreed to our collection and processing of your data (e.g., submitting a contact form or subscribing to updates).
Contract — where processing is necessary to perform a service contract or pre-contractual obligations with you.
Legitimate Interest — where we have a valid business interest that does not override your fundamental rights (e.g., improving our services, fraud prevention).
Legal Obligation — where we are required by law or regulation to process your data.

4. Disclosure of Your Information

We do not sell, trade, or rent your personal data to third parties. We may share your information only in the following limited circumstances:

4.1 Service Providers

We may share data with trusted third-party vendors who assist us in operating our website or delivering our services — including web hosting providers, CRM platforms, email service providers, and analytics tools. These vendors are contractually obligated to protect your data and use it only for the purposes we specify.

4.2 Business Partners

In cases where a media buy or campaign involves partner agencies, location landlords, or broadcast networks, limited relevant data may be shared to fulfill the contracted services.

4.3 Legal Requirements

We may disclose your information where required to do so by law, court order, regulatory authority, or to protect the rights, property, or safety of JMCL, our clients, or others.

4.4 Business Transfers

If JMCL undergoes a merger, acquisition, or sale of business assets, your personal data may be transferred as part of that transaction. We will notify you via our website or email prior to your data being transferred and becoming subject to a different privacy policy.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

Active client records — retained for the duration of the business relationship plus a minimum of five (5) years thereafter, in accordance with Philippine tax and business recordkeeping requirements.
Inquiry and lead data — retained for up to two (2) years from the date of last contact.
Website analytics data — retained in anonymized or aggregated form for up to three (3) years.
Email correspondence — retained for a minimum of three (3) years for business continuity purposes.

Upon expiration of the applicable retention period, or upon a valid request for erasure, we will securely delete or anonymize your personal data.

6. Your Rights Under the Data Privacy Act

As a data subject under Republic Act No. 10173, you have the following rights with respect to your personal data held by JMCL:

Right to be Informed — You have the right to know how your personal data is being collected, processed, and used.
Right to Access — You may request a copy of the personal data we hold about you.
Right to Rectification — You may request correction of any inaccurate or incomplete personal data.
Right to Erasure or Blocking — You may request the deletion or blocking of your personal data in certain circumstances, subject to legal and contractual exceptions.
Right to Object — You have the right to object to the processing of your personal data, including for direct marketing purposes.
Right to Data Portability — You may request a copy of your data in a structured, commonly used, and machine-readable format.
Right to Damages — You have the right to seek compensation if you have suffered damages due to a violation of your privacy rights.
Right to Lodge a Complaint — You may file a complaint with the National Privacy Commission (NPC) at www.privacy.gov.ph.

To exercise any of these rights, please contact our Data Protection Officer at admin@jmclmedia.com. We will respond to all valid requests within fifteen (15) business days.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

Remember your preferences and settings between visits.
Understand how visitors navigate and use our website.
Measure the effectiveness of our content and online marketing efforts.
Enable third-party integrations such as Google Analytics and Facebook Pixel.

7.1 Types of Cookies We Use

Essential Cookies — required for the website to function properly. Disabling these may affect site performance.
Analytics Cookies — used to collect anonymous usage statistics to improve our website.
Marketing Cookies — used to display relevant advertising and measure campaign performance.

7.2 Cookie Control

You can control or disable cookies through your browser settings. However, please note that disabling certain cookies may limit functionality on our website. You may also opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

8. Data Security

JMCL implements commercially reasonable technical, administrative, and physical security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

Use of secure, password-protected systems and CRM platforms.
Restricted access to personal data on a need-to-know basis among JMCL employees and authorized personnel.
Regular review of our data handling practices and security controls.
Use of encrypted communication channels for sensitive correspondence.

While we take these precautions seriously, no method of transmission over the internet or electronic storage is 100% secure. In the event of a personal data breach that affects your rights, we will notify you and the National Privacy Commission in accordance with NPC Circular No. 16-03.

9. Third-Party Links

Our website may contain links to third-party websites, social media platforms, or partner portals. This Privacy Policy applies solely to information collected by JMCL. We are not responsible for the privacy practices of linked third-party sites and encourage you to review their individual privacy policies before providing any personal data.

10. Children’s Privacy

Our services are not directed to individuals under the age of eighteen (18). We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected data from a child under 18 without verified parental consent, we will take steps to delete such information promptly. If you believe we may have collected data from a minor, please contact us immediately at admin@jmclmedia.com.

11. Changes to This Privacy Policy

JMCL reserves the right to update this Privacy Policy at any time to reflect changes in our practices, applicable laws, or regulatory requirements. When we make material changes, we will:

Update the “Last Updated” date at the top of this page.
Post a notice on our website homepage for a minimum of thirty (30) days.
Where appropriate, notify registered users or active clients via email.

Your continued use of our website after any changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

12. Data Protection Officer

JMCL has designated a Data Protection Officer (DPO) as required under the Data Privacy Act of 2012. For all privacy-related requests, inquiries, or complaints, please contact:

Data Protection Officer

JMCL Media & Marketing Services Incorporated

Email: admin@jmclmedia.com
Website: www.jmclmedia.com
Metro Manila, Philippines

13. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the Republic of the Philippines, including but not limited to Republic Act No. 10173 (Data Privacy Act of 2012) and its Implementing Rules and Regulations. Any disputes arising from this policy shall be subject to the jurisdiction of the appropriate courts of the Philippines.

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.